Return and Exchange Policy
RETURN & EXCHANGE POLICY:
Due to the one-off nature of the items and because each item is meticulously checked by our staff before packing for any possible irregularities, we cannot accept any returns.
Please note that all items from REALM Footwear, Lingerie and Beauty/Makeup categories are always brand new, never been tried on or tested. For all other categories, we try to maintain a 95% of new to 5% of vintage/preloved merchandise mix. For each vintage/preloved find, we inspect and rate them with REALM-Certified number from 1-10.
This rating can be found at the end of each individual product page.
Make sure to ask any questions prior to making a purchase by using the contact form and we’ll get back to you promptly.